The second-hand marketplace Users Share Anger About Size Modifications
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
This online marketplace has updated its measurement guidelines for women's and children's garments but did not contact all users about the change.
Online Platforms Reaction
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.
Measurement Approach Updates
Earlier, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was previously a 12 but currently displays as UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Required Changes
Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she said.
Marketplace Information
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change concerning shipment methods due to shopper criticism.